Luxury RV Resort at OWA
Book online or call: (251) 955-3157

Resort Rules and Regulations

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We want every guest to enjoy a relaxing, enjoyable stay at Tropic Hideaway. Our resort guidelines help keep the property safe, comfortable, and welcoming for everyone.

Please take a few minutes to review the information below before your stay. If you have questions, our team is happy to help. Contact the Resort Office at (251) 955-3157.

Check-In & Check-Out

  • Check-in is at 2:00 PM CST.
  • Early check-in may be available for $30, based on availability.
  • Check-out is at 11:00 AM CST.
  • Late check-out may be available for $30, based on availability, and extends your stay until 2:00 PM.
  • Site occupancy is assigned at check-in. We do our best to honor special requests but cannot guarantee a specific site, only the site category reserved.
  • We issue parking permits at check-in, and you must display them visibly on all RVs and motor vehicles.
  • Maximum occupancy is six people per RV site.
  • The resort speed limit is 5 mph.
  • Running late? Please give us a call. Reservations will be considered a no-show if you have not arrived or contacted the Resort within 24 hours of your scheduled check-in time.

Cancellations & Reservation Changes

We understand that plans sometimes change. Please get in touch with the Resort at (251) 955-3157 if you need to cancel or modify your reservation.

Stays of 28 days or less

  • Cancellations made more than 14 days before arrival are subject to a $100 cancellation fee.
  • Cancellations within 14 days of arrival are responsible for the full reservation amount.

Stays of 29 days or more

  • Cancellations made more than 45 days before arrival are subject to a $100 cancellation fee.
  • Cancellations within 45 days of arrival will result in the loss of the $500 deposit.

Reservation Changes & Refunds

  • Reservation dates may be modified one time at no charge. Additional modifications are $50 each.
  • Rate changes may apply based on season and availability.
  • Early departures are not eligible for refunds.
  • Discounted monthly rates require completion of the reserved stay. Early departures are subject to rate recalculation and are not eligible for prorated refunds.
  • No refunds are issued for weather, voluntary departure, acts of nature, or eviction.
  • Approved refunds are issued to the original form of payment.
  • For special refund requests, please get in touch with the Resort at (251) 955-3157.

Guests & Visitors

We’re happy to welcome your guests and visitors during your stay.

  • Registered guests are those listed on the reservation. Visitors are anyone entering the Resort who is not staying overnight.
  • All visitors must check in at the Resort Office before entering the property.
  • Visitor fees are $10 per adult per day and $5 per child per day.
  • RV owners are responsible for their guests’ and visitors’ actions.
  • Visitor access may be restricted during holidays and peak occupancy periods.
  • Management reserves the right to adjust the visitor policy when necessary.

RV & Site Guidelines

Help us keep Tropic Hideaway looking its best and enjoyable for everyone.

  • Please follow all posted signs and do not walk through occupied RV sites.
  • All sewer hookups must be sealed and leak-free. Replacement hoses and sewer donuts are available in the Campstore.
  • Dumping gray or black water on the ground is strictly prohibited.
  • Please use Resort dumpsters for trash rather than trash cans located at Resort buildings.
  • Trash pickup is available from 8:00 AM to 11:00 AM with a two-bag limit. Please break down all boxes.
  • Glass containers are not permitted outside individual RV sites or in common areas.
  • Pedestal power is for RV use only. Electric vehicles may not be charged at RV sites. A $500 violation fee applies.
  • Subletting RV sites or renting RV units is prohibited.
  • Street parking is not permitted in accordance with Fire Marshal regulations.
  • Driving on off-street roads is prohibited except in designated parking areas near the laundry and comfort stations.

Your Outdoor Living Space

We want you to be comfortable and enjoy your site while helping us maintain a clean, attractive Resort.

Welcome at Your Site

  • Outdoor patio and lawn furniture
  • Drying racks for swimwear and towels
  • One golf cart
  • Bicycles
  • LP gas or electric BBQ grills
  • LP gas or electric fire pits with screens
  • LP gas heaters
  • Kayaks and paddleboards

Store kayaks, paddleboards, coolers, fishing gear, and similar items neatly under your RV when not in use.

Please Leave These at Home

  • Tents or tarps
  • Pools or hot tubs
  • Outdoor appliances
  • Indoor furniture used outdoors
  • Clotheslines
  • Excessive décor
  • Trailers unless specifically approved
  • ATVs or side-by-sides
  • FEMA trailers

Perimeter fencing requires prior approval. Nothing may be attached to trees.

For safety, close awnings, canopies, and umbrellas whenever your RV is unattended.

RV Requirements

  • RVs must be registered, well maintained, and in good operating condition.
  • RVs more than 15 years old require approval before booking.
  • RVs with broken windows, excessive rust, significant dents, excessive dirt, or other signs of poor condition may not be permitted.
  • Approved RV types include Class A, B, and C motorhomes, fifth wheels, hard-sided travel trailers, and toy haulers.
  • All RVs must include a bathroom.
  • Car trailers, living-quarter trailers, cab-over truck campers, and other vehicles without bathrooms are not permitted.
  • RVs must be properly leveled and supported.

Vehicles, Golf Carts & Parking

  • Vehicles must be parked on your assigned site or in designated parking areas.
  • Up to two vehicles are permitted if both fit completely within the boundaries of your site.
  • Vehicles may not extend into neighboring sites or roadways.
  • Parking on empty RV sites is not permitted.
  • Additional guest parking is available in front of the pickleball courts.
  • Illegally parked vehicles may be towed.
  • RV or vehicle maintenance and washing are not permitted on Resort property.
  • Only licensed drivers age 16 or older with a valid driver’s license may operate golf carts. Proof of insurance is required.
  • Boats, storage trailers, and utility trailers require prior written approval and may be subject to storage fees.
  • Electric vehicles may not be charged at RV sites. A $500 violation fee applies.

Pet Policy

We love welcoming four-legged guests to Tropic Hideaway! To keep the Resort safe and enjoyable for everyone:

  • Pets must remain on a leash no longer than six feet whenever outside your RV.
  • Pets may be off-leash only inside the dog park.
  • Please clean up after your pet immediately.
  • Pets may not be left unattended outdoors.
  • Pet fencing is permitted on the concrete pad only. Pet pens are not permitted unless attended.
  • Aggressive pets are not permitted.
  • Service animals are welcome but must not exhibit aggressive behavior.
  • Pets are not permitted inside Resort buildings, playgrounds, pool areas, or common areas.
  • Only pets belonging to registered guests may enter the property.

Children & Families

Tropic Hideaway is a family-friendly Resort, and parents or guardians are responsible for supervising children at all times.

  • An adult must accompany children under 14.
  • Minibikes, go-karts, skateboards, hoverboards, roller skates, and RC toys are not permitted.
  • Bicycles should be ridden cautiously. Helmets are recommended, and lights are required after sunset.

Pool Guidelines

Our pools are available for registered Resort guests and visitors with valid passes.

  • Pool hours are 9:00 AM to 10:00 PM. Winter hours are 9:00 AM to dusk.
  • There is no lifeguard on duty. Swim at your own risk.
  • Children under 14 require adult supervision.
  • No glass or breakable containers are permitted.
  • Alcohol and pets are not permitted in the pool areas.
  • Proper swimwear is required. Swim diapers are permitted; regular diapers are not.
  • Running, jumping, and diving are prohibited.
  • Food and drinks are not permitted in or at the pool edge.

Laundry Rooms, Restrooms & Showers

  • Resort facilities are for registered guests and approved visitors.
  • Smoking and vaping are prohibited inside all facilities.
  • Please take personal belongings with you. Items left behind may be discarded.

Tiki Huts

  • Open flames are not permitted within 10 feet of the Tiki Huts.
  • For your safety, please do not use the Tiki Huts as shelter during lightning or severe weather.

Guest Courtesy & Code of Conduct

A little consideration goes a long way toward making Tropic Hideaway enjoyable for everyone.

  • Follow the Golden Rule and be considerate of your neighbors.
  • Keep music, televisions, conversations, and other noise at respectful levels.
  • Loud talking, radios, or televisions are not permitted during quiet hours.
  • Smoking and vaping are prohibited in public and common areas.
  • Generators may only be used during emergencies and at Management’s discretion.
  • Disturbances, threatening behavior, or conduct that interferes with other guests’ enjoyment of the Resort may result in removal from the property.
  • Resort amenity access may be restricted or denied when guest behavior warrants it.

Fire, Health & Safety

For the safety of our guests and property:

Permitted

  • LP gas or electric BBQ grills
  • LP gas or electric fire pits with screens
  • LP gas heaters

Not Permitted

  • Open flames
  • Fireworks

Follow all posted laws and safety signs. Hazardous materials may not be stored or dumped on Resort property.

Firearms and weapons may not be carried, displayed, or discharged anywhere on Resort property. On-duty sworn law enforcement officers are exempt.

Wildlife

Tropic Hideaway is located on Alabama’s Gulf Coast, where native wildlife is part of the natural environment. This may include alligators, snakes, insects, raccoons, rodents, and other animals.

Wildlife is not restrained or restricted from moving within or near the Resort, and some wildlife may pose hazards to guests and pets.

  • Never feed, approach, or attempt to handle wildlife.
  • Keep pets leashed and supervised, particularly near landscaped and water areas.
  • Avoid excessive nighttime lighting.
  • Guests assume the risk of personal injury or property damage associated with native wildlife.
  • The Resort is not responsible for injury or damage caused by wildlife.

Severe Weather & Hurricanes

Tropic Hideaway is located on Alabama’s Gulf Coast and may be affected by tropical weather, hurricanes, and severe storms.

In the event of a mandatory evacuation ordered by Baldwin County or state authorities, all guests must vacate the Resort. Refunds are not issued for weather-related departures or evacuations, although future-stay credits may be issued at Management’s discretion.

Guests are responsible for monitoring weather conditions and properly securing their RV and belongings. The Resort is not responsible for injury, damage, or loss caused by storms, theft, acts of God, or accidents.

Guest Responsibilities & Damages

Guests are responsible for damage caused by themselves, their family members, visitors, or pets.

This includes, but is not limited to:

  • Broken water lines
  • Damaged or missing sewer connections
  • Cut Wi-Fi lines
  • Landscaping damage
  • Excessive debris

Guests are also responsible for electrician costs if their RV causes electrical damage.

Resort utilities may not be modified by guests. Utilities may occasionally need to be shut off for maintenance, repairs, or emergencies, and the Resort is not responsible for losses resulting from planned or emergency utility interruptions.

Management retains sole discretion in determining applicable damage charges.

Illness

Standard cancellation and refund policies remain in effect during periods of illness. In some circumstances, a future-stay credit rather than a refund may be offered.

Photo & Video Release

By staying at Tropic Hideaway RV Resort, guests grant Tropic Hideaway, its parent company, affiliates, and marketing partners permission to use photographs, videos, or other visual or audio recordings taken on the property that may include guests, their family members, or visitors.

These materials may be used in social media, on the Resort website, in print marketing, advertising, and other promotional materials without compensation or further notification.

Guests who do not wish to be photographed should notify Resort staff at check-in.

Assumption of Risk

Guests acknowledge that camping, RV travel, and use of the Resort and its amenities involve inherent risks, including but not limited to weather events, wildlife, water hazards, and outdoor activity.

Guests assume all risk for themselves, their family members, their guests, and their pets while on Resort property. Tropic Hideaway is not liable for personal injury, property damage, or loss arising from the use of the Resort, its amenities, or surrounding areas.

Guests agree to hold harmless and indemnify Tropic Hideaway RV Resort, its owners, officers, employees, and agents from all claims, damages, expenses, or injuries to the guest, their property, or any minors in their care.

Resort Authority & Right to Refuse Service

Tropic Hideaway RV Resort is privately owned and reserves the right to refuse service to anyone for any reason except those prohibited by law.

Management reserves the right to require any person or party to leave the Resort for violations of these Rules and Regulations or for behavior Management determines to be inappropriate or disruptive to others.

Tropic Hideaway may revise Resort rules at any time. Management decisions are final, and violations may result in termination of a stay.

In accordance with Alabama Code Section 35-15-30, Tropic Hideaway RV Resort reserves the right to request the immediate departure of any guest who illegally possesses or deals in controlled substances, disturbs the peace and comfort of others, or causes damage to the property. Guests who refuse to leave when requested may be removed by law enforcement.

Removal under these circumstances does not entitle a guest to a refund for any unused portion of the reservation.

Agreement to Resort Rules

By completing your reservation and checking in at Tropic Hideaway RV Resort, you acknowledge that you have read, understood, and agree to follow these Rules, Regulations, and Terms of Stay on behalf of yourself, your family, your guests, and any visitors during your stay.

Have a question? Please contact the Resort Office at (251) 955-3157. We’re happy to help.

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CALL (251) 955-3157